UMB Bank

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(40)

1800 Grand Blvd
Kansas City, MO 64108
The Crossroads branch is located in downtown Kansas City, Mo. on the corner of Grand Boulevard and 18th Street, in the historic Crossroads District. This branch is ready to handle all your banking needs, no matter what stage of life you're in, from budgeting and financial management reviews, to wealth planning and credit solutions to suit your goals. Our Crossroads team in Kansas City, Mo. prioritizes customer service and is experienced at providing a variety of financial services. Stop by today and talk with an associate about checking and savings accounts, credit cards, home and auto loans, private wealth management, financial planning and retirement accounts, and many other financial needs you might have. Our Crossroads branch team also provides financial support for small and midsized businesses that can help you and your business move forward. UMB consistently gives back to the local Kansas City, Mo. community through associate volunteerism, corporate and individual giving, and through financial services that support the Kansas City, Mo. local economy. We are proud to be a strong partner to Kansas City, Mo. businesses, organizations, and individuals. We invest our time, resources, and talent to Kansas City, Mo. organizations and issues that help improve our community for the long-term. We value our community relationships and encourage our associates to make a difference in the Kansas City, Mo. area. Our Kansas City, Mo. team is experienced and genuinely want to see you succeed. We're focused on creating positive experiences for our Kansas City, Mo. customers because, at UMB, you're not just a number. We take the time to get to know you, your goals and your values so we can be a partner throughout your financial journey.

Reviews

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1.540 reviews
Photo of Ray W.
Ray W.
6/14/2023

8 Days later, no 24-48 hour call back received. Called again. Spent 1 hour 8 mins. on the phone. Waited a Long time for a supervisor. In part of the conversation with Miss Sheri, the supervisor,...

Cabinet Q.
2/3/2025

UMB is the bank used for our HSA accounts at work. Never received my original card as it was never sent, took 7 business days for another to be created and sent and another 5 before I received it....

Larry H.
11/7/2024

Let me start by saying I would give this bank in Fountain Hills Arizona no stars if I could. After taking a CD out with them and trying to renew it I was told the following: My renewal rate...

Photo of Mercedes K.
Mercedes K.
10/28/2022

Lucas Rodriquez seemed to want to help with our home purchase. That was all lies!! while stringing i"us along waiting to qualify through underwriting he just disappeared. Communication and...

Photo of Joe J.
Joe J.
11/23/2023

Just stay away. I had charges on my card that were not from me and trying to get a hold of someone to stop my card was impossible, then when I finally did for some reason they could not verify me...

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