Stone parts was recommended by several local appliance shops. I had been looking for a dryer door that no one could supply. Sears sent me the wrong part multiple times. I had been feeling lost...
Stone Parts
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HORRIBLE Customer Service. Called to ask about a part for my dryer. Was hung up on multiple times. Shortest hold time before hang up was 8 minutes.
I will NEVER do business with this company. I simply called to check for a part for my washer, rather than drive me and my baby across town unnecessarily. Was rudely told to hold. Sat on hold for...
If they sell you a defective circuit board they will not refund you. Their only option is to make you wait 2 more business days for a warranty replacement. Better off shopping online.
I haven't been to stone parts in a while, but I can't say I will ever return after the way I was treated by an employee and the manager. I had visited the store on a few other occasions and had...

