Public Counsel Office

The Missouri Office of the Public Counsel (OPC) is dedicated to representing and safeguarding the interests of Missouri residents and businesses who rely on electric, natural gas, water, wastewater, and steam heat services provided by investor-owned utility companies. Established in 1975, the OPC plays a crucial role in advocating for reasonable rates and high service quality while acting as a consumer protector in regulatory proceedings.

In addition to its advocacy work, the OPC addresses significant issues such as eminent domain and supports the Cold Weather Rule, which has helped over one million customers maintain essential heating services during the winter months. By investigating utility practices and engaging in negotiations, the OPC strives to resolve disputes in a manner that is favorable for consumers, ensuring their rights and needs are prioritized.

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