I recommend you do not put MSD on auto-pay they frequently double-dip and take twice as much as they are supposed to...this happens when you use a credit card or give them your checking acct....
Metropolitan St. Louis Sewer District
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Metropolitan St. Louis Sewer District, based in Saint Louis, MO, takes on the crucial task of managing wastewater and stormwater systems efficiently. Committed to safeguarding public health, safety, and the environment, MSD Project Clear ensures the seamless operation of these essential utilities.
With a focus on enhancing the community's water quality, MSD undertakes various construction and engineering projects to maintain its sewer system. Their innovative stormwater management strategies, including detention basins and water quality initiatives, contribute to a sustainable environment.
Through wastewater treatment processes and operations maintenance, Metropolitan St. Louis Sewer District prioritizes system integrity and public service. Additionally, they provide additional services such as permit issuance, development review, and public education to engage the community in environmental stewardship.
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Reviews
I had a bill that was due on 4/09/2025. I sent a check on 3,31/25 and I was sent to Collection because they say it was late. The check cleared the bank on 4/03/25. Since I always pay my bills on...

Will robo-call customers a dozen times in a day. Wildly unprofessional. No other utility in town behaves this way.
MSD is the worst!! They charge too much. No customer service. Billing software is terrible.

STOLE $225 from me by taking my payment out TWICE when I paid by phone. Called and got ZERO help or sympathy. This is my mother's account and she is on a fixed income of social security. Caused...
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