
The people here are so friendly and professional! I brought a necklace here for Christmas and I had problems with getting the money back to make another purchase because an item was back ordered...
(12)
The people here are so friendly and professional! I brought a necklace here for Christmas and I had problems with getting the money back to make another purchase because an item was back ordered...
I made an appointment online on behalf of my disabled sister and brother in law for a wedding ring try on. Upon arrival, the sales associate was dismissive saying they didn't get any notification...
Kay jewelers lost my wedding ring rendering my engagement ring useless and (Kristy, the store manager) said that I could trade my engagement ring in for something that I would wear, but when I...
Buy the Warranty... You're Going to Need It I have had 4 warranty claims in 4 months, and a month and a half of that time my ring was in for service. I understand that "things happen", as I've...
My daughter sent her engagement ring at the beginning of March. They have since lied repeatedly about mailing her ring back to her. They are now avoiding and not returning her calls. Do not do...
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