Jos. A. Bank

"Horrible customer service. Worker would not acknowledge me as I was standing at the register. She was rude and dismissive to me when I asked for her help."

"I had to kill time in Columbia so I went to the mall and browsed around several stores. I bought a few small things at Claire's and Spencer's, then wandered over to Hot Topic to find some..."

"The employees were extremely helpful and knew their stuff. The lady who helped me helped pick out a pair of shoes online and had them shipped to my house. And the gentleman who worked there was..."