Scott M.
7/18/2025
Well, perhaps Dr. Jekyll will show soon. Must state this is a business prone to complaints. I called Jim's regarding a almost new Yamaha amp repair. Jim? found very personable. Mentioned I'm...
Jim's Video & Audio
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3211 S Scenic Ave Ste C
Springfield, MO 65807
Jim's Video & Audio, founded in 1989 by Chin H. Son, is a reputable audio and video repair facility located in Springfield, MO. With over 30 years of experience, they specialize in repairing a wide range of audio and video products, including TVs, stereos, turntables, camcorders, and more. Their team of professional technicians provides high-quality workmanship and offers a 90-day warranty on all parts and labor.
Committed to sustainability, Jim's Video & Audio advocates for repair over replacement, emphasizing the cost-effectiveness and environmental benefits of repairing broken equipment. They prioritize customer satisfaction by offering walk-in services on a first-come, first-serve basis, ensuring prompt repairs and efficient turnaround times. With their expertise and dedication to customer service, Jim's Video & Audio is the go-to destination for all audio and video repair needs in Springfield, MO.
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Reviews
2.015 reviewsJohn B.
3/10/2025
I have been trying to get my stereo back from this place for over two months. I went there during business hours and the place was locked up tight. No message on the door. Have called several...
Zach S.
7/1/2022
He was going to charge me $75 just to get a diagnosis on my TV... I already knew the problem and told him what the problem was. And I just wanted him to fix it for me.. that doesn't make any sense...
Travis W.
11/28/2023
Very Knowledgeable. I was working on fixing my 40" flat screen smart TV and he helped me identify the problem. He even took the time to "talk shop" with me for a few minute.
John H.
1/3/2019
Well, here is another bad review. My only regret is not reading the others before going there for a repair. I will cut to the chase - rude, overpriced, and lengthy time for repair. Look elsewhere.
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