Never in my life did I think I would ever award five stars for a review of a Holiday Inn, much less Holiday Inn Express but, alas, here we go. I chose this hotel because of it's location. It's...
Holiday Inn Express & Suites Kansas City-Grandview By IHG
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Fire alarm went off at 6:30 am. Ultimately it was a false alarm, but front desk did not answer phone and provided no explanation. Attempts to get a refund were met with the runaround from the desk...
Terrible customer service. Would not recommend the hotel to anyone. The GM would not help with a reservation that was canceled and wasn't processed correctly. I'd drive to the next Holiday Inn or...
I can't say enough great things about this place. The rooms are clean, the staff is friendly and the breakfast is on point. I've been staying there once a week for some time now (sometimes 2...
My elderly mother made a reservation with the desk clerk who quoted her $149, just under $200 with taxes and fees. she refused to send an e-mail confirmation. After our stay, they charged $249......
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