Geek Squad

Have to give them a review, since they fixed my computer. Was not the fastest, but they not only fixed whatever was keeping me from getting an internet connection, they updated my windows and...

Promised me three times that if they could not fix my computer they would exchange it. The computer is less than a year old and has been to Geek Squad thee times and still not working. Now they...

Best Buy has moved Geek Squad warranty coverage to BOTS. I bought a freezer and it broke within the first year and I paid for additional coverage through Geek Squad. Just so you know there is no...

I note that many of the ratings I'm seeing are old. I've used the Geek Squad for several years and never had a problem. They are infinitely more helpful than A**** and they don't talk down to you.

Had such a hard time getting an appointment and was rescheduled on many times. The techs seemed ok but didn't care much.