This is an extremely courteous and friendly dealership. Customer service both in sales and service department is one of the best I ever experienced, and coming from a retired Navy admiral who has...
ELCO Cadillac
(34)
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ELCO Cadillac, located in Ballwin, MO, is a premier destination for both new and certified pre-owned Cadillac vehicles. The dealership offers a comprehensive range of services, including financing options and genuine parts, ensuring customers receive exceptional care and support throughout their automotive journey.
With a focus on quality and customer satisfaction, ELCO Cadillac features a modern service department that provides expert repairs and maintenance. Additionally, the dealership highlights its innovative Gold Key program, which allows customers to purchase or lease meticulously maintained vehicles after 90 days of service use.
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Reviews
Very poor sales experience as if they are judgmental of their customer. No follow ups or even courtesy to properly converse with the customer. Levi as sales man was horrible. Don't recommend this...
I'm really quite irritated with their body shop. The three week delay they quoted _to even provide a simple cost estimate for a repair_ means that I'll be driving around in an unsafe vehicle for...
I have a used Cadillac that was getting 60,000 mile service. They advised how much time I would wait and how much the cost was and the clerk spent time listening to me and working with the repair...
The worst customer service representative that I have ever encountered. Very condescending and unhelpful. I would never contact this company for any sales or service.
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