Verizon Authorized Retailer - Russell Cellular

I have been to this store many times over the last few years. Each time the staff has been helpful whether my need was related to equipment, service plans, or helping me understand how to use...

My experience at this "authorized Verizon" dealer was unsettling, to say the least. The individual who helped me was Jay. With behavior that was condescending and arrogant, Jay treated me with...

Highly recommend going to a Verizon corporate store that offers service and troubleshooting. This place just wants to SELL you stuff and upgrades. Was having a tech issue with my phone a month...

Got totally scammed by this store. Last year I bought a very expensive screen guard (several times the price of a regular one) from this store, on the promise that any time it broke or cracked, I...

Absolute trash. Rep seemed great in office. Lied to throughout the process and setup completely wrong. Had to spend over 4 hours on w/ Verizon actual customer service. Called the in store...