United Vacations

Writing this review to hopefully offer some peace of mind to those who may be worried about previous reviews. I booked a trip through United Vacations before checking this page and was super...

I am a travel agent and I have booked a ton of vacations through this provider only to learn that they are the armpit of vacation providers. HORRIBLE CUSTOMER SERVICE who literally avoids to...

The phone wait to talk to a customer service rep was 3 hours. THat happened twice. The reps were friendly. 3 hours. Who can do that?!!!!

We booked 2 trips with them Pre-COVID. We have had the hardest time canceling and rebooking out trips. Each time I call I end up being on hold 2-3 hours. Half the time when I get a representative...

Last year, my pregnant wife and I contacted our travel agent to book a "Babymoon" for April 2020, before the birth of our first child. She booked us a trip to Charleston, SC through United...