Thatcher Pools & Spas Inc

Handrail. We purchased a handrail from Thatcher for the salt water hot tub. In less than 3 years the handrail broke because of rust. We were informed the warranty was no longer in effect....

Thatcher installed a pool on my neighbor's lot and in the process encroached onto my property and destroyed my lawn adjacent to the neighbor. Thatcher didn't even contact me or request permission...

Thatcher is a good resource for chemicals, but don't try to contact them on the phone for help! First day, I left a voice mail, with a promise of contact within 24 hours. No call back. Then I sent...

Unbelievable service and care! It's one thing to sell a nice spa with excellent service (which absolutely happened); it's quite another to come out to your house on a Sunday in -8 degree weather...

My experience with Thatcher Pools and Spas was fabulous! They really are a GREAT example of what customer service means. I can't thank the staff enough for their help, they went above and...