David Z.
11/15/2022
I have been a customer since 1982, I have had a few issues over the years. My biggest complaint is price and customer service.
Spectrum
Open
(11)
3807 Marketplace Dr NW
Rochester, MN 55901
Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 3807 Marketplace Drive NW. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Rochester Spectrum store.You can also:- Find home Internet and business Internet services- Experience Xumo live TV streaming- Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google- Bring your own device and save when you switch to Spectrum Mobile- Pay your bill or get account information- Solve any service-related issues- Exchange, pick up, or return equipment
Reviews
1.011 reviews
Alex C.
4/3/2025
Horrible, they beg you for an appointment. They beg to take over your phone carrier. I literally was returning my equipment and he kept asking how much I pay ATT and I said I don't know. And he...
Danielle R.
2/21/2025
H-No! If I could rate them with a big, fat ZERO, I would. Long-time customers receive absolutely no customer appreciation, yet if you are a new customer, you receive large discounts for 1-year,...
Sara T.
4/18/2025
if I can gi a negative star l will do, l will no recommend Spectrum to anyone , they expose my confidential information, SIM swap , hacking my account and added another line on my account and...
James H.
12/12/2021
Brought all equipment into Store and cancelled all services 11/30.2021. New bill starts 11/29 through 12/28. NO Prorating. Because they are a lousy business and do not care for the customer....
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