Sailcrafters

When Steve Flagg started Quality Bicycle Products in 1981, the one-person operation fit nicely inside a 60-by-20-foot office. His phone did not ring more than twice a day and he brought his dog, Bungie, to work with him for companionship. 21 years later, the company is one of the largest parts and accessories distributors in the cycling industry. Steve and his staff answer more than 25,000 calls a month, he employs more than 200 people and he operates from a newly expanded, 105,000 square foot facility in Bloomington, Minn. The company offers dealers from throughout the world, an encyclopedic selection of bicycle products from a 1,100-page catalog, a renowned custom wheel service, a specialty bike building program and proprietary brands.