Pinpoint Research Inc

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45198 400th St
Nicollet, MN 56074
+1 (507) 246-5180
https://pinpointresearch.com

Pinpoint Research is a leading provider of voice-based surveys and analytics solutions, helping brands capture and interpret customer feedback to drive business value. Their Voice Insight Platform enables seamless integration of IVR Voice Surveys, ASR Speech-to-Text transcription, and Voice Analytics, allowing brands to leverage the true voice of the customer for actionable insights.

With a focus on industries such as telecommunications, insurance healthcare, logistics, and financial services, Pinpoint Research empowers brands to collect real-time post-transactional data, analyze customer sentiment and emotion, and turn voice into business-critical insights. Their innovative solutions have resulted in significant improvements in survey completion rates, customer satisfaction ratings, and operational efficiency for their clients.

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