General Parts Group

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11311 Hampshire Ave S
Minneapolis, MN 55438
+1 (952) 944-5800
http://generalparts.com
Founded in 1939, General Parts, LLC is one of the largest commercial kitchen equipment parts distributors in the United States. The company offers a full range of services for commercial kitchen equipment, including installation, planned maintenance programs, water filtration and discretionary services. It provides service for more than 400 manufacturers of commercial foodservice equipment. Additionally, General Parts, LLC became the first Commercial Food Equipment Service Association (CFESA) certified company in 2002. The company's data collection method enables it to track and analyze equipment service history as well as the associated operating costs.

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Reviews

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1.57 reviews
Carig M.
2/26/2016

Very responsive. Equipment is fixed correctly the first time. Tech. personnel are all top notch. Would recommend them anytime.

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Lon M.
2/16/2021

Worst policies and customer service. Be very careful. Horrible return policy. And if you are they make a mistake, you're screwed. Product measurements not always included in their product...

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Katsutoshi G.
6/7/2021

Do not call them, paid them $276 with no repair, asked them to come back to complete their job, but they ask me to pay $150 for another trip fee and labor fees more. Really, Be Careful!!!!!!!

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David B.
11/15/2022

This company has poor technicians who have no clue how to repair restaurant equipment. Charged me $750 (4 hours) to perform a minor repair on a refrigeration unit...repair was unsuccessful. Called...

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Hung N.
1/14/2020

Do NOT use their services. They'll charge you for every single step they take. Service that took a little over an hour was charged triple that.... parts cost $56 total. After the hour of work...

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