Went into the store, immediately serviced. We got down to business with replacing a non-working fireplace insert. The sales lady took down the details and I let her know we may be back. No...
Ben P.
1/25/2019
(7)
Went into the store, immediately serviced. We got down to business with replacing a non-working fireplace insert. The sales lady took down the details and I let her know we may be back. No...
Heat Glow is 1 1/2 yrs old, less than 5 hrs run time. Reside in the south 9 months out of year. This season fireplace would not light, "Service Required". My wife requested service and was told...
Super cool place!! What an amazing showroom, wonderfully helpful staff. Highly recommend this store!
Late delivery Ordered unit on 7/1 and was quoted a 2 week lead time. Did not arrive until 8 weeks later. Will not shop here again.
My husband and I were in the store Saturday afternoon for over half an hour. Not one sales person acknowledged us. We felt invisible. Sales people had ample opportunity to just say they would be...