
Waited 30 minutes to pick up our reserved car only to be told it would be ready "in less than an hour and a half." We're paying over $1000 for this rental, if they don't have enough employees...
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Waited 30 minutes to pick up our reserved car only to be told it would be ready "in less than an hour and a half." We're paying over $1000 for this rental, if they don't have enough employees...

If I could give zero stars I would! After waiting line for an hour, I was told it would be another hour before I could get a car as THEY HAD NO CARS READY! I'm not sure how many levels of...

My wife picked up a Dollar/Hertz rental car and it had several major safety problems. The first was the coolant levels were extremely low on the rental leaving my wife stranded on the side of...

I called ahead to let them know my flight was delayed due to weather. They said the counter would be closed before I got there. I asked if there was any way I could get the car after hours and...

Reserved a car yesterday- sitting for over an hour today waiting for a vehicle that I assumed was reserved & not even given a ballpark figure of how much longer it was gonna be.