Calabrio

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400 1st Ave N Ste 300
Minneapolis, MN 55401
+1 (763) 592-4600
https://www.calabrio.com

Calabrio, based in Minneapolis, MN, offers a unified, cloud-based platform known as CalabrioONE, designed for workforce optimization in contact centers. Their comprehensive suite of AI-powered tools enhances agent engagement, improves customer experiences, and provides data-driven insights across various industries.

Trusted by Fortune 500 companies and utilized by millions of agents, CalabrioONE features advanced capabilities such as forecasting, scheduling, real-time adherence, and conversation intelligence. The platform empowers organizations to maximize efficiency, reduce attrition, and deliver exceptional service, making it a vital ally for businesses aiming to elevate their customer interactions.

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