When I lived in Rochester, this Best Buy was less than a five-minute drive from my home. Back then, I had opened a Best Buy credit card, which helped finance a desktop computer. Before the...
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Trying to get customer service in this store is ridiculous. I've asked four people a simple question, and they have ALL given me the verbal equivalent of a shrug, and pointed me to the next person...
My boyfriend ordered a phone from Best Buy and it was sim locked, and the wrong color. He went to geek squad to fix the sim lock and they only told him to reorder a phone. So he did and the new...
Policies are no reason to be super rude. Tried to buy tax exempt for our non profit. I understand systems are online etc but the first time most sellers allow for a tax exemption if you have the...
Customer service is not good. Geek squad doesn't know how to assist with simple issues with Apple iTunes gift cards. They gave advice that was incorrect.
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