Was told cold bring cash to closing, then told, everything firm, no. Wanted to flex from 15 to 20, told too late, would be too much work now to change. Told I was getting great customer service...
Kate L.
9/29/2016
(3)
Alerus Financial is a financial services company based in Minneapolis, MN that offers a range of banking and wealth management solutions to individuals and businesses.
With a focus on personalized service and tailored financial strategies, Alerus Financial aims to help clients achieve their financial goals and secure their financial future.
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Was told cold bring cash to closing, then told, everything firm, no. Wanted to flex from 15 to 20, told too late, would be too much work now to change. Told I was getting great customer service...
Was supposed to get a cash payout that was requested months ago. Still haven't received it. You really have to wonder, what are they really doing with your money?
The absolute WORST service ever. Do yourself a BIG Favor and DO NOT elect this as an option during your open enrollment.