M L.
9/20/2022
We needed a phone same day, this was the most pleasant phone buying experience I think we have ever had at a Verizon store (or any other carrier for that matter). They explained every option,...
Verizon
Closed
(5)
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840 S State St Ste A
Big Rapids, MI 49307
Visit our store at Big Rapids for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.05 reviewsChris K.
1/21/2024
WORST customer service ever. The staff have no idea what they are doing. They do not help you at all. Tried to get a new phone and it was just all wrong information. Staff no knowledge of how the...
Ki K.
4/23/2021
I made an appointment at this location at the advice of an agent via telephone and when I showed up for my scheduled and confirmed appointment- the store was closed. What the crap, Verizon? Edit:...
Alyssa W.
9/2/2021
I went to this store today and honestly am very disappointed. My friend needed a new phone and the guys completely had an attitude and terrible customer service. She had cracked her phone and we...
Ana M.
4/18/2016
I was finally eligible for an upgrade on my phone, and this store did not have the iPhone 6S model I was hoping to purchase (6S in 128 GB). Thus, I ordered the phone to be shipped to my home...
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