
I am frustrated that none of the Verizon stores can help resolve issues. They upgrade phones and handle new accounts but something as simple as splitting accounts requires us to call a national...
(14)
I am frustrated that none of the Verizon stores can help resolve issues. They upgrade phones and handle new accounts but something as simple as splitting accounts requires us to call a national...
Worked with Heather to get a fourth line added, and she was super helpful and patient with me. We had some problems with the phone transfers and she was able to troubleshoot and solve the problem.
Had a terrible experience. Customer service was atrocious. My fiancée and I were looking to open a new plan with new phones that were eligible for upgrades. We asked if we could see what that...
Great caring service. Jason was excellent in helping me and my hearing impaired sister in law in getting the proper phone and equipment.
If I could give no stars I would because one star is to generous for this store. They don't pay attention to certain customers and they don't make you feel like they appreciate your business. The...