Updated 6/28 from 1 to 3 stars. Had a frustrating experience after getting my Subaru Outback serviced. Got stranded in Grand Rapids the next day and had to go to another dealer. Joe Thelen gave me...
Thelen Subaru
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Thelen Subaru, located in Bay City, MI, offers a comprehensive selection of new and certified pre-owned Subaru vehicles, ensuring quality and reliability for every customer. Their commitment to customer satisfaction is reflected in their extensive services, including financing options, vehicle trade-ins, and a dedicated service department for maintenance and repairs.
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Reviews
I have a 2024 Subaru Soltera EV, I bought it from this dealership! I brought it in on October 24, 2025 for a software recall and a recall on the compressor. The problems started because when I...
Avoid this dealer! The service is very poor. I made the mistake of having my Subaru serviced there a few times and they do not "know" you afterwards. I had the coil replaced and it failed in...
Almost two months ago, our 2016 Subaru Forester broke down suddenly and we towed it to the closest dealership which was Thelen. Our service rep (Christian), failed to put us in your system for...
Classic old school car dealer. They treat customers as suckers. At least that was my experience. Would never go back.
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