
I received the press for many years. Recently I choose to discontinue my service due to the price increase. After 3 calls to cancel my service I am still receiving the paper and a bill for it....
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The Grand Rapids Press is a local news publication based in Grand Rapids, MI, providing coverage of community events, local news, and feature stories.
With a focus on delivering timely and relevant information to residents of the area, the Grand Rapids Press serves as a source of news and updates for the local community.
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I received the press for many years. Recently I choose to discontinue my service due to the price increase. After 3 calls to cancel my service I am still receiving the paper and a bill for it....
Very poor customer service. Problems for a year now. Always escalated. Lol. A joke. Call center is is Mexico, and they don't have a number for their supervisor, or any number in the US.
the new format and the ability to print articles, pictures, or puzzles is horrific. surely many will cancel their subscriptions. This change may be clever but not very well thought out.
Customer service sucks! Can't get a hold of anyone local to handle delivery issues.
I just found that the Press is charging my elderly mother 2.5 times the annual subscription cost compared to my neighbor who also has 3 day a week delivery. The representative would only state...
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