Tapper's Jewelry

I took my platinum hoop earrings to Tappers West Bloomfield to have a broken prong repaired,and their master jewelers actually custom crafted two new stronger prongs for my earrings. My...

Didn't realize there are so few locations with a certified representative to replace a battery for a Shinola watch. They're clearly all about Customer Service. They even have a bar. They have a...

The service by Audrey was amazing ! I was told by another store it would cost $2400 to service a watch. Tappers was able to help, prove our warranty and the watch maker is fixing the watch at zero...

Edited note: the ChatGPT generated response proves my point even more. Need to use artificial intelligence to even respond to a complaint because she doesn't know how to be a human herself. These...

Update: Paul actually did reach out to me personally as he said in the response. I was actually surprised because I wasn't really expecting anything. However, he was very professional and offered...