DelAnn H.
10/11/2025
This one on westmain is amazing the whole staff is always upbeat and friendly. The food is amazing
Steak 'n Shake
$
Open
(80)
Photos
5371 W Main St
Kalamazoo, MI 49009
Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.
For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.
Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.
Reviews
2.580 reviews
Jon J.
8/30/2025
It's exactly what it's supposed to be. Everything fresh, fries great, the staff was pleasant but they don't say a word unless you flag them down. It's different but it works. The pos system is...
Alicia D.
10/4/2025
Usually have great service here, but Thursday night, we went through the drive thru and had the worst experience. We ordered two milkshakes and were only given one at first and charged for one....
Suzanne S.
8/6/2025
Hate the new complex, confusing mechanical ordering system' Takes so long to program it! It has lengthened the tome to get food! Staff is frustrated over it and feel it was dine to reduce jobs !...
Matt W.
5/13/2025
Best food and service I've had a Steak 'n Shake in over a decade. The manager, cook & another worker all came by to check on us. The food was great too. The restaurant was clean and refreshing for...
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