Shoppers View
Shoppers' View is a market research company based in Grand Rapids, MI, that specializes in improving customer experiences through various services, including mystery shopping, online review management, and customer satisfaction surveys. With over 25 years of experience, they work closely with businesses to create custom action plans that enhance customer engagement both in person and online.
In addition to training programs and support for team members, Shoppers' View also offers competitive intelligence audits that help businesses stay informed about industry trends. Their comprehensive approach aims to boost customer retention and increase sales by fostering memorable shopping experiences.
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