PrimePay

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1301 W Long Lake Rd Ste 108
Troy, MI 48098
+1 (248) 952-0525
http://primepay.com

PrimePay, located in Troy, MI, is a comprehensive human capital management (HCM) platform designed to streamline payroll, HR, time attendance, and benefits administration for businesses of all sizes. With over 38 years of experience, the company serves various industries, providing clients with automated payroll solutions, intuitive onboarding processes, and self-service tools that enhance employee connectivity and engagement.

Committed to exceptional service, PrimePay supports over 14,000 clients nationwide by offering customizable solutions and hands-on assistance tailored to meet diverse business needs. Their platform is characterized by advanced analytics, compliance features, and an intuitive interface, ensuring that payroll and HR complexities are significantly minimized.

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Reviews

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1.56 reviews
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Laurie M.
1/5/2020

My office recently switched to PrimePay; so far, so good! I think their team has been helpful and the payroll process is very similar to other companies that I've worked with. Their rates were...

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Monica H.
2/27/2024

Terrible. We have been with Primepay for years , then the company made some internal changes. I have been on hold for more than an entire work day trying to get employee hours in. I have been on...

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Tony G.
2/13/2024

I have been a customer for over 20 years, soon to be a former customer, if customer service will ever answer the phone. I have tried many times to get through, with no luck. And don't even think...

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V K.
2/21/2024

For three days I have been on hold to speak to a customer service rep. Each time, no one ever picked up the phone. Each day I have held over one hour! I have also tried their call back service, to...

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Ana G.
5/26/2018

As long as I am talking to someone who's helpful and positive, it's Okay! However, most of my experiences no weekly are unfortunately less than professional. I can understand a bad day every now...

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