I dealt only with their toll free customer service. Both ladies that I spoke with (when ordering, and then for the return) were polite and friendly. They answered all my questions. The same...
PODS Moving & Storage
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I stopped in to gather information on an upcoming move. I was met with the most kind and pleasant employee, "Rose". She answered every question with professionalism and offered help in any way. I...

Overpriced and they do not care about customer satisfaction. I will never use PODS again. They overcharged me and refused to refund the excess charges. The unit they delivered was a rusted out and...
I used Pods for my cross-country move. Their back office is terrible!! I never received confirmation of my scheduled delivery. The customer agents are not able to actually assist with even...

I recently got pods because we were moving and I thought it would be great to pack at a pace and have my pads outside it's so hard to schedule be prepared to be on the phone questions questions...
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