Planned Parenthood - Lansing Health Center

I love Planned Parenthood and their mission. However, I have to take away one star because whenever I call this location, I am always put on hold (sometimes for as long as 20 minutes). And...

I have become so annoyed with the redundancies and inconsistencies at this Lansing location. Wait times vary greatly, the lobby seems to be either dead silent so I can overhear private information...

Total and utter disrespect from the staff here regarding your time, if you're an hour behind every single day what does that say about you?

Great place to go for your annual exam. I found the entire staff friendly, scheduling was easy, and the doctor had a good bedside manner.

My first time at planned parenthood. It did take a long time (1.5 hours) of waiting and complete exam, but the staff was super amazing, thorough and helpful. The nurse practitioner talked me...