Planned Parenthood - Lansing Health Center

I love Planned Parenthood and their mission. However, I have to take away one star because whenever I call this location, I am always put on hold (sometimes for as long as 20 minutes). And...

I have become so annoyed with the redundancies and inconsistencies at this Lansing location. Wait times vary greatly, the lobby seems to be either dead silent so I can overhear private information...

Great place to go for your annual exam. I found the entire staff friendly, scheduling was easy, and the doctor had a good bedside manner.

My first time at planned parenthood. It did take a long time (1.5 hours) of waiting and complete exam, but the staff was super amazing, thorough and helpful. The nurse practitioner talked me...

I think planned parenthoods in general are understaffed and underfunded, so they always should be taken with a grain of salt, but I don't know if this necessarily gives them the right to be rude...