
This is my first negative review. We ordered a hot tub cover locally at Phillips. It was quoted to arrive within 4-6 weeks. (Which in the new world can acceptably be 8 or more because of...
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This is my first negative review. We ordered a hot tub cover locally at Phillips. It was quoted to arrive within 4-6 weeks. (Which in the new world can acceptably be 8 or more because of...
When there is an issue with a purchase, scratches, etc, they deflect responsibility and make you feel small, wrong. Not helpful to say the least. Beware.
I have a Quadrafire pellet stove. When it stopped working I got on YouTube and was checking out troubleshooting videos but only wound up with more questions. I called Phillips Lifestyles and...
Customer Service and Communication are non-existent. Twice we learned on the day of service/installation, the parts were not available. So while we sat home awaiting service, twice, all we...
called them out to service my pellet stove. They said first they needed to reinstall it. Called multiple times to schedule. They kept saying they would call back but never did. Two months later...
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