Pella Windows and Doors Showroom of Grand Rapids, MI

I have had issues with my windows and had to have someone come out twice in a few months for installation issues. Now trying to contact the company about a related question and no response from them.

Terrible customer service. Months after finally getting someone to come to our house to look at a door wall that is leaking we still haven't been able to get it fixed. Called several times to...

Zero out of Zero. Waited for over 1 hour to simply pick up a replacement screen that we were told to "stop by anytime they're open". There is one very unprofessional gentleman working and after...

From the beginning to the end of my experience working with Pella Windows and Doors of Grand Rapids, I was extremely disappointed. When the installers unboxed the product that was ordered for my...

Larry Luft visited us in our home on Saturday, April 27, 2024. In his presentation about our front entryway door, he was professional, courteous, and knowledgeable. We felt very comfortable with...