Payless Car Rental

Ugh, this place. My company is a corporate bed partner so I have to use this agency when I fly to Detroit, but ooooomg I dread it. The route between the airport and rental agencies has been under...

Do NOT book at Avis, particularly this location. My reservation was booked in advance for 8:30am and I had to stand in a line that went outside of the building for over an hour. In addition, the...

Horrible!! Made a reservation weeks in advance as a Preferred member. Got you the preferred to ask and they told me that my reservation was canceled because I was late. Not true! My flight was 20...

Decided to give Avis another try and was very unhappy with my decision! Waited over an hour for a charter bus to arrive and pick us up. Called multiple times to Avis that we were there waiting,...

The customer service was terrible. I pre-reserved my vehicle yet when I got there it was gone because my flight was delayed by 45 minutes. I told him that I had fast break and was told that I was...