OEM customer service was very pleasant and accommodating. I sent 3 Pella pleated shades to them for repair/replacement. I received the replacement shades back in 3 weeks which bested my...
OEM Blinds
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VULGAR and UNPROFESSIONAL. One of the strings broke on my Pella sliding door between-the-glass blind and simply needed to be re-strung (PHOTO 1). I was told by my Certified Pella repairman that...
I can't say strongly enough that you should not do business with this company. The are more than difficult to deal with, and they do not tell the truth. I sent three shades (don't use the word...
DO NOT USE THIS COMPANY! WORST EXPERIENCE - No problem taking over $600.00 from me - letting me ship the casing of my blinds to them, and these people have given me no update for 6 months. I call...
We sent 18 Pella between the glass blinds to have the failing cellular shades repaired. They initially told us the cost would be between $100 to $150 per shade. When they received the shades the...
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