David L.
10/15/2021
This is an updated review based on my recent experience. I have to hand it to them, they really worked to try to resolve my issues. I received direct e-mails from their staff trying to resolve...
Member First Mortgage
Closed
(33)
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616 44th St SE
Grand Rapids, MI 49548
Built on the Credit Union philosophy of "People Helping People", Member First Mortgage (MFM) has served the home financing needs of Credit Union members and individual borrowers since 2001. We are a full service mortgage lender with an experienced staff, offering expertise in all aspects of mortgage lending from purchase to refinance to construction. We look forward to delighting you with our full suite of mortgage products and personal, professional service!
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Reviews
2.033 reviews
David B.
4/9/2025
Despite all the bad reviews, I applied online for a mortgage refinance through my credit union (Neighborhood CU). I already had a locked rate with another mortgage lender and wanted to see what...
Amrita D.
10/23/2024
One may read all the negative reviews here for MFM and wonder: can a fully licensed mortgage company be truly this bad? The answer is: yes. Our credit union, who was our desired underwriter,...
Melissa K.
5/31/2024
If I could give negative stars, I would. RUN the other direction!! This was the ABSOLUTE WORST experience I have ever had. Communication was terrible. The goal posts were changed at a whim. They...
Tom B.
11/2/2024
Absolutely terrible mortgage lender. The customer service is poor - unable to resolve issues, especially when it comes to the finer details such as escrow disbursement, and properly applied...
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