M & W Auto Service & Tire

In November 1975, Bud Wade opened M&W Tire to serve Berrien County and set in motion a legacy of honesty, integrity, customer service and community support. As a founding member of the BestOne Tire and service network M&W helped create the values now held by all members. M&W is a third generation family business that puts the customer first in all areas of business. Overcoming two suppliers recalls to its core brand in a city that has been one of the toughest hit economies in the state. Every year the family at M&W attends training and all the technicians are Michigan, ASE and Bosch certified. 3 of the 4 technicians are Bosch Master Techs. Sales people are involved in annual customer service training, book reports and "raise the bar" brainstorm sessions. M&W hosts retreats to places to build team work like water parks and baseball games to name a few. Employees are family and treated as such. With the honor of being an AAA approved facility come the annual review to which M&W has attained a 98% customer satisfaction index. A Bosch approved facility and BBB A+ rating is also on the list of accreditation's. The waiting area for customers include a big screen TV, coffee, cookies, fruit, popcorn, soda, Wi-Fi, shop viewing window and a computer to browse the web. If a guest should decide to drop their car the free shuttle service or free loaner car would be an option. Connection to the community is important and M&W Tire makes this a priority. With several give back programs for local schools, charities and sports programs M&W will donate cash, time and services. In 2014 money raised will help send a local band to France to represent Michigan and the United States at the D-Day Normandy invasion 70th anniversary.