Dwayne Shuckerow is a positive force in the Quick Lane department. His demeanor, customer service skills and helpful attitude are an attribute to Krapohl Ford!
Krapohl Ford & Lincoln
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Reviews
"I've had an extremely disappointing experience with Kraphol Ford in Mt. Pleasant. My truck had a severe burning odor issue, so I scheduled an appointment and dropped it off for diagnosis and...
The service department front desk is abysmal. Any conversation is met with 0 knowledge of any actual mechanical processes . Very disappointing. I'll drive an hour + to go anywhere else if I...
Lelia was able to send me pictures of the vehicle I was interested in since there weren't any online and she went the extra mile to do so. Very prompt and pleasant experience, thank you!
My battery was dying so I bought a new interstate battery, then it kept doing it so I took it here. They had it a month and decided it was the battery and they didn't use the interstate warranty...
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