Kool Toyota

I was driving up to Grand Rapids from the Detroit area. We hit a snow storm on the way and I soon realized that my wiper blades needed to be replaced. I was able to see well enough to make it to...

If buying a car were an Olympic sport, Kool Toyota would take home the gold. From the moment I walked in, I was treated like royalty--minus the crown, but I am sure if you ask nicely it could be...

Service has gone downhill since the pandemic. I can't ever make an appointment for an oil change without having to leave an effing message. Who wants to go through having to leave a message and...

Don't bring your vehicle here if you care about it. They will treat it like a rag. My car was spotless and I got it back with a filthy seat and dirty hand marks all over my glove box. It looked...

I have been a loyal customer for over 10 years now. I called to get an appointment with service to check a concerning noise coming from my front driver side wheel area. I needed to know if the...