Kay Jewelers

Since this location has changed staff my past few experiences have been great. It's almost like it's under new management. I thought I was going to have to find a new jewelry store to go to but as...

In my attempt to return a gift with a gift receipt I was told that the person who bought it for me must be present. Odd. Went back a second time (including the person who the gift was from) and...

First let me say if I could give a zero star I would at this location in Holland Michigan. This has to be the worst customer service ever. I went inside the store on November 23, 2022 to have my...

Kay Jeweler's has officially lost my engagement ring..... After 3 months of continuous disappointment, failed engagement celebrations, and poor customer service, I was informed today that their "...

In the past 2 years, 6 diamonds have fallen out of my leo engagement ring. The manager, Eve, was horrible to deal with and the problem is not getting fixed. After reading reviews of rings getting...