Alyssa M.
1/28/2020
My boyfriend and I stopped in here last night to look at rings, and I have to say I really don't understand how anyone could say they've gotten poor customer service here. I have been in here...
Kay Jewelers
Closed
(8)
2940 Towne Centre Blvd
Lansing, MI 48912
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story...
Reviews
2.58 reviewsNicole R.
6/18/2022
Kay Jewelers is the WORST company when it comes to customer service. My now husband purchased my engagement ring in July of 2020. The ring was sent off to be sized after he proposed in August. The...
Kim M.
2/9/2011
As per my lifetime guarantee, I sent my white gold diamond engagement ring out through this branch to get rhodium replated. A few weeks later, I received a call from the store manager saying their...
Erin M.
2/15/2016
Always a long wait, even if you get there when they open. Also, jewelry is poorly made. I have had my wedding ring for two years, and three stones have fallen out. The last time we had a stone...
Angelina G.
5/18/2015
I would like to share my experience with Kay Jewelers (specifically the outlet at Great Lakes) publicly. This is long-winded, but for anyone considering purchasing an engagement/wedding ring from...
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