The customer service reps are poorly trained and inefficient. They lack professionalism and take and adversarial stance. I'd steer clear of them if you can.
Infinisource Benefit Services
(13)
Located in the charming town of Coldwater, MI, Infinisource Benefit Services offers top-notch expertise as a business management consultant. This dynamic firm excels in providing strategic solutions for companies looking to optimize their operations and enhance their overall efficiency.
With a proven track record of success, Infinisource Benefit Services stands out as a trusted partner for businesses seeking professional guidance in navigating the complexities of modern management. Their dedicated team of consultants brings a wealth of experience and innovative strategies to the table, ensuring that each client receives tailored recommendations to drive their business forward.
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Reviews

I have Cobra from an ex employer through Infinisource and they are terrible. not posting payments and notifying the Ins. Carrier of reinstatement since inception. Now I am being told that it is...

Obviously, no one at my company read these reviews before choosing this lousy company to admin our benefits. It's been nothing but delays and problems since I was switched to their COBRA program...

From a company perspective: Infinisource has a great marketing and sales team... but their implementation and coders leave A LOT to be desired. They come out of the gate promising you the moon,...
If I could put "negative" stars for this company, I would. The worst payroll and benefit company I've dealt with. Customer service sucks; efficiency is very poor! I regret that our company...
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