Immerse Spa

Booked a hot stone massage for myself and my cousin as a relaxing bachelorette day to de-stress before her wedding. Absolutely was impressed by the service and experience! The staff and masseuses...

Within 20 minutes of arriving and getting settled at the pool I spotted a large cockroach on the floor near the pool. Immediately became grossed out with this place and my skin was crawling. I...

Recently spent a Saturday at the spa, there was a long wait period to check in at the front desk. Once checked in and brought to the locker room, there were no lockers prepared, and had to wait...

I've been dying to get to Immerse Spa. I am the girl that lives for luxury and I had very high expectations because... I mean, MGM Grand, says enough, right? Well, wrong. My boyfriend and I...

Worst customer service. Went here a day before Valentine's. I arrived on time however we had to park in the self parking and walk through the casino in order to reach the hotel/spa. We were 9 mins...