I've been buying Reese products for over 40 years. Their customer service has gone to absolute garbage. Sit on hold for a ridiculous amount of time and than get disconnected. I think all of their...
Horizon Global Americas
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Horizon Global is the leading designer, manufacturer, and distributor of towing, trailering, and cargo management products in North America, Europe, and Africa. With a commitment to market leadership and innovation, the company provides high-quality, custom-engineered solutions to automotive OEMs, retailers, and consumers in the automotive, leisure, and agricultural sectors.
Home to renowned brands such as BULLDOG, Draw-Tite, and REESE, Horizon Global operates in 17 countries with a workforce of approximately 3,530 employees. Their mission is to deliver premium products, engage with employees, and create value for shareholders through forward-thinking technology and operational excellence.
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Reviews
In the past we've had excellent service, but things have changed and NOT for the best. The service and response from customer service is very very disappointing and POOR!! looking for a response...
Absolutely horrible customer service and tech support. They do not answer calls they send you into voicemail hell and then you can't leave a message. I have emailed and sent messages on FB with no...
This is the company that owns Reese... Years ago, Reese used to make decent stuff.. But not any more.. I bought a Reese trailer brake controller.. It worked ok for a couple weeks, then...
This is the company that makes Reese hitches now... They are cheap Chinese garbage... I got screwed over on a trailer brake controller that I bought before I found out that they are now garbage.....
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