Dirty D.
2/10/2011
I own a Saturn. The Saturn people, when they were in existence, would bend over backwards to make me happy. That's why I bought a second Saturn. Customer satisfaction. If you haven't followed...
General Motors Customer Care
(86)
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Detroit, MI 48226
General Motors Customer Care is a division of General Motors located in Detroit, MI, dedicated to providing support and resolution for customer inquiries and concerns. Despite occasional technical issues, the team is committed to ensuring a seamless experience for their clientele.
With a focus on customer satisfaction, General Motors Customer Care utilizes robust systems to address and rectify any problems that may arise. Their goal is to maintain a reliable connection with customers, exemplifying the company's dedication to quality service and support.
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Reviews
1.586 reviewsSarah C.
9/18/2025
Horrible customer service. They told me after my part was back ordered that my rentals were going to be covered. I had it in an email that has mysteriously disappeared from my inbox. I was told...
Wayne H.
5/1/2025
Customer care not very good. Will not help you with a vehicle when you are stranded 1000 miles from home due to the vehicle I purchased and covered by them breaking down. But they will pull a...
Scott K.
3/21/2025
General Motors truly doesn't stand by their products or customers, and likes to define their own terms after the fact to justify not having to reimburse customers.... but they don't inform you...
Shawn V.
7/4/2024
I absolutely would not recommend buying anything from GM. You might as well buy a truck off Temu. Customer Care is aimed at paying you the least amount of reimbursement possible when their...
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