Brett N.
6/15/2020
Why 2 stars? Because my attempt to refinance made me feel like they were trying to rip me off. --- --- --- Flagstar was the third bank to buy my mortgage from my previous lender and up...
Flagstar Bank Home Loan Center
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(365)
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5151 Corporate Dr
Troy, MI 48098
At Flagstar, the success with our customers starts with our people. The expertise and personal dedication of our team are the factors that allow us to excel. That is why we set the highest standards for our staff. Please call us or stop in to our office. We'll appreciate the opportunity to serve you.
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Reviews
1.5365 reviewsWan Mei C.
10/29/2025
They are the worst bank we have. Don't ever bank with them. They closed our CD account and never send us our funds . We still have not gotten our funds after a month. They are scammers. Be...
Stacey V.
7/28/2025
My local branch is friendly. Calling Customer Service is a disaster. The useful prompts are listed at the end of very long lists of very specific problems. Hint... press 0 to get to a person and...
Gary B.
7/3/2025
My Mom called 4x and each time the customer service rep was unable to help including a supervisor. Three times they dropped the call.
Tyler H.
9/29/2025
Never bank with them. I am a college student and I haven't had to do anything terribly difficult financially yet. This bank makes the simplest things like getting a new debit card feel like...
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