DIRECTV

Our ATT Uverse cost increased too high for a low-end tv/wifi pkg, so DirecTV promo saved about $80/mo. DirecTV/ATT staff gave us conflicting or erroneous info that took many many phone calls to...

After several hours of transferring and being disconnected. The problem was not resolved. The manager in the billing department (Ivan #9448). Did not assist with the refund among due. I initially...