Diamond Factory Service

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2611 M 139

Benton Harbor, MI 49022

+1 (269) 927-2419

http://www.diamondappliance.com

Diamond Factory Service is a trusted local appliance repair company serving the greater Chicago area, Northwest Indiana, and Southwest Michigan. Founded in the 1960s as Whirlpool Factory Service, the business has since expanded its services to multiple states while maintaining a high standard of service.

The technicians at Diamond Factory Service have extensive experience and undergo regular training to stay updated on the latest appliance repair techniques. They prioritize efficiency by evaluating appliance issues before appointments, aiming to resolve problems in one visit with access to over 1,000 commonly used appliance parts.

Recognized by Whirlpool as a certified expert, Diamond Factory Service specializes in repairing various brands like KitchenAid, Maytag, and Amana. With a commitment to excellent customer service and getting the job done right the first time, Diamond Factory Service is a reliable choice for appliance repair needs.

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Reviews

1.566 reviews

Andrea B.

5/13/2025

We had a clog in our new Maytag washer, and Maytag sent a work order to Diamond. The service rep was very professional, and fixed the washer. We are very satisfied with this company and their...

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Blank M.

10/11/2025

This has been the worst customer service I have ever received; I have been without a functioning dryer since August 2025... it is now Mid-October... make this make sense! I just want to do my laundry.

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Gina W.

12/16/2024

DIAMOND FACTORY SERVICE IS A SCAM! I purchased an extended warranty on my range. The oven door is not closing property so the warranty company sent a technican from DIAMOND. We explained to the...

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J M.

4/17/2025

DAMAGED OUR HOME NO COMPENSATION. Came to our home to fix a brand new dryer. Tech was nice enough, knowledgeable enough but accidentally dropped his heavy drill straight down on our luxury vinyl...

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Renee D.

1/18/2024

1/18 UPDATE: January 16, 2024: DFS called at 11:50 am and left a message to move up our appointment four whole whopping days to Jan 25. Still 8 days out from today and 10 days out from the missed...

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