
I can relate to the frustration of customers having no Wifi. Dakotech seemed to put me as last priority. Until Patrick M took my call and kept me updated with the work. Dakotech was delayed in...
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Dakotech is a leading IT services provider based in Ann Arbor, MI, offering a range of comprehensive solutions to meet the diverse needs of businesses. With a customer-centric approach, they prioritize effective communication and prompt response times to ensure utmost satisfaction. Their certified and knowledgeable staff is well-versed in various applications and hardware, enabling them to cater to specific requirements and support seamless operations. Dakotech's managed services model emphasizes proactive maintenance to prevent major issues, saving businesses valuable time and money.
Recognizing the growing importance of cloud computing, Dakotech offers their MCe platform to simplify the transition for businesses, enabling them to leverage the benefits of the cloud while addressing concerns about security and data management. Additionally, Dakotech specializes in crafting tailored backup plans to safeguard businesses against the rising threat of ransomware and data disasters, ensuring data retention needs are met. Trusted by numerous law firms and other businesses, Dakotech is known for their exceptional service and expertise in various software and remote working solutions.
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I can relate to the frustration of customers having no Wifi. Dakotech seemed to put me as last priority. Until Patrick M took my call and kept me updated with the work. Dakotech was delayed in...
We haven't had internet in 32 days... it's 2021. The owner is completely emotional and unprofessional- you can't have an adult conversation with the guy without him getting flustered and hanging...
My apartment has been without WiFi for the past MONTH during a PANDEMIC. Dakotech is absolutely in charge of the wiring of Comcast, yet they claim to have no clue as to when it will be back on....
Dakotech is quick to respond, but takes months to resolve issues to drain bank accounts on a per call per pay basis. Ultimately, poor service quality, lack of results, privacy concerns all speak...
Timely, adjustable rates based on complexity. Typically servicing corporate clients but small business support for my business of 5 worked good. I found the solutions to be on par with the prices...